1qqq bd Privacy Policy

Last updated: 5 November 2026 [email protected] SSL Encrypted

Who Runs This Site

1qqq bd operates the platform at 1qqqbd.lat. When you create an account, make a deposit, or use any feature on the site, you are sharing information with us. This policy explains exactly what that means in plain terms — no legal jargon left unexplained.

If you have a question about anything written here, the fastest route is our 24/7 live chat. For formal written requests, email [email protected] and include "Privacy Request" in the subject line.

Data We Collect From You

We collect only what we genuinely need. The table below sets out each category, what it includes, and when it is collected.

Category Examples When collected
Identity Full name, date of birth, gender Registration & KYC verification
Contact Mobile number, email address Registration
Financial bKash/Nagad/Rocket/Upay account number, transaction IDs Deposits & withdrawals
Identity documents NID card, passport, driving licence KYC — required before first withdrawal
Device & usage IP address, browser type, OS version, pages visited Automatically on every session
Gameplay Bets placed, games launched, session duration Continuously during play
Communications Live-chat transcripts, support emails When you contact us
Note on payment data: We do not store full bKash or Nagad account credentials on our servers. Transaction references are held for accounting and dispute resolution purposes only.

Why We Use Your Data

Every use of your data at 1qqq bd has a specific reason. We do not sell personal data to advertisers or unrelated third parties.

Running your account

We need your name, contact details, and payment information to process deposits (minimum ৳150), pay out withdrawals, apply bonuses, and send account notifications. Without this, we cannot operate your account.

Verifying your identity (KYC)

Before processing your first withdrawal, we verify your identity using the documents listed in the Data We Collect section. This protects both you and 1qqq bd from fraud. KYC review takes up to 6 hours under normal conditions.

Responsible gaming checks

Gameplay data — session length, bet frequency, deposit patterns — helps us identify signs of problem gambling. If we spot a concerning pattern, our support team may reach out. You can also set your own limits at any time via account settings.

Security and fraud prevention

Device and IP data lets us detect unusual login attempts or suspicious transactions. We flag anomalies automatically and may request additional verification before releasing funds.

Legal obligations

We retain transaction records and identity documents to comply with applicable anti-money-laundering obligations. These records are kept for a minimum of five years from the date of the last transaction.

When We Share Your Data

We share data only in the following circumstances:

  • Payment processors — bKash, Nagad, Rocket, and Upay receive transaction details to complete transfers. They operate under their own privacy frameworks.
  • Game providers — Pragmatic Play, Red Tiger, CQ9, JDB, and JILI receive a session token when you launch a game. They do not receive your name or financial data.
  • Fraud and security partners — Third-party tools may analyse device fingerprints to detect automated abuse. No personally identifiable information is passed in a readable format.
  • Legal authorities — We disclose data when required by a valid legal order. We will notify you where permitted by law.

We do not sell, rent, or trade your personal data with marketing companies or data brokers.

Cookies and Tracking

1qqq bd uses cookies and similar technologies to keep you logged in, remember your language and game preferences, and measure which pages players find useful.

Type Purpose Can you refuse?
Essential Session authentication, security tokens No — the site will not work without them
Functional Language, game lobby filters, layout preferences Yes, but some features will reset each visit
Analytics Page views, error tracking, load times Yes — opt out via browser settings

To block or delete cookies, use your browser's settings. On Android — including devices running our app (version 3.0.15, Android 7.0+) — you can clear app data under Settings › Apps › 1qqq bd.

How Long We Keep Records

We do not hold your data indefinitely. The table below gives our standard retention periods.

Data type Kept for
Account registration details Duration of account + 5 years after closure
Financial transaction records 5 years from transaction date
KYC documents 5 years from last transaction
Live-chat and email logs 2 years from last contact
Device and session logs 12 months
Gameplay history Duration of account + 2 years after closure

Your Rights

As a 1qqq bd player, you have the following rights over your personal data:

  • Access — Request a copy of the personal data we hold about you.
  • Correction — Ask us to fix inaccurate or incomplete records.
  • Deletion — Request erasure of data we no longer need, subject to legal retention requirements.
  • Restriction — Ask us to pause processing while a dispute is under review.
  • Objection — Object to data use where our stated reason is "legitimate interest."
  • Portability — Receive your data in a machine-readable format where technically feasible.

To exercise any of these rights, email [email protected] with your registered mobile number and a brief description of your request. We will respond within 30 days.

Security Measures

All traffic between your browser or the 1qqq bd app and our servers is encrypted with TLS. Sensitive fields — including payment references and document scans — are encrypted at rest using industry-standard encryption. Access to player data within our team is role-based: only staff who need data to do their job can see it.

If a data breach occurs that could harm you, we will notify affected players by email and post a notice on-site within 72 hours of discovery.

Players Under 18

1qqq bd is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. Age is verified during KYC review. If we discover a player is under 18, their account is closed immediately, all funds are returned, and their data is deleted except where retention is legally required.

If you believe a minor has opened an account, contact us at [email protected] immediately.

Updates to This Policy

We review this privacy policy at least once a year and whenever a significant change to our data practices occurs. When we make material changes, we will send a notification to your registered mobile number or email address at least 7 days before the new policy takes effect. The updated policy will show a revised "Last updated" date at the top of this page.

Continuing to use 1qqq bd after the effective date means you accept the updated terms. If you do not agree, you may close your account before the changes take effect.

Get in Touch

For any privacy-related question or formal data request, reach us through these channels:

  • Live chat — available 24/7 from any page on the site
  • Email — [email protected] (include "Privacy Request" in the subject)

We aim to acknowledge all privacy emails within one business day and resolve them within 30 days. Complex requests involving large volumes of data may take up to 60 days; we will tell you if that applies to your case.

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